How to increase the attendance in an event through quality circles

Abstract

Explains why universities wishing to make the transition to Total Quality Management must address the issue of universal learning. Provides some evidence that quality circles can facilitate to overcome some barriers such as why people less attend continuous professional development activities such as workshops or meetings in the quality context. Discusses three barriers mainly for poor attendance, and demonstrates how quality circles can assist organizations in progressing through the analysis. Explores specific aspects of organizational learning relevant to Total Quality Management, which can be effected through the medium of quality circles . Concludes that quality circles could prove a useful vehicle for initiating some of the changes and attendant learning which the transition to Total Quality Management entails.